Shipping Policy

Last updated: September 25, 2026

At VikingPaws, we are committed to processing and shipping your orders as quickly and securely as possible. Below you will find information regarding our shipping times, tracking, delivery conditions, and international orders.

1. Free Shipping

We offer free shipping for orders placed through our online store, unless otherwise stated during the checkout process.

Free shipping applies to the standard shipping method available for the selected destination.

2. Processing Time

Once your order has been placed, we require approximately 2 to 4 business days to process it, verify the information provided, and prepare it for shipment.

Business days generally refer to Monday through Friday, excluding public holidays.

Once your order has been shipped, you will receive tracking information when available.

3. Shipping and Delivery Time

After your order has been processed, the estimated transit time is:

8 to 14 business days.

Therefore, the estimated total delivery time from the date your order is placed is approximately:

10 to 18 business days

These timeframes are estimates and may vary depending on the destination country, shipping carrier, customs procedures, seasonal demand, holidays, and other logistical conditions.

Because some VikingPaws products are seasonal, including our Christmas Tree Pet Costume for dogs and cats, we recommend placing your order with sufficient time before the date on which you intend to use the product.

4. Order Tracking

Once your order has been shipped, we may provide you with a tracking number when available.

Tracking information may take some time to update after the package has been handed over to the shipping carrier.

Shipping status may be updated progressively as your package moves through different stages of transportation.

We recommend using the tracking information provided to monitor the status of your order.

5. Shipping Address

The customer is responsible for providing a correct, complete, and accurate shipping address when placing an order.

VikingPaws is not responsible for delays, failed deliveries, returned packages, or other delivery issues caused by incorrect, incomplete, or insufficient information provided by the customer.

Please carefully review your shipping information before completing your purchase.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at:

Email: crushmypatrick@gmail.com

We will make reasonable efforts to update the address if the order has not yet been processed or shipped. However, we cannot guarantee that changes will be possible once fulfillment has begun.

6. Delivery Delays

Although we work to meet the stated delivery timeframes, delays may occasionally occur due to circumstances beyond VikingPaws' reasonable control, including:

• Delays caused by shipping carriers.

• Customs clearance procedures.

• Weather conditions or natural events.

• National, local, or international holidays.

• High seasonal shipping volumes.

• Logistical issues in the destination country.

• Transportation disruptions.

• Incorrect or incomplete shipping information.

• Other circumstances outside our reasonable control.

In the event of a significant delay, we will make reasonable efforts to provide assistance and review any available shipping information.

7. Customs, Duties, and Taxes

In certain countries, international orders may be subject to import taxes, customs duties, VAT, handling fees, or other charges imposed by the authorities of the destination country.

When such charges apply, they may be the responsibility of the recipient, depending on the laws and regulations of the destination country.

VikingPaws does not control the customs procedures or fees imposed by local authorities.

Import procedures, charges, and requirements may vary depending on the destination.

Customers are responsible for complying with any applicable import requirements in their country.

8. International Shipping

VikingPaws serves customers internationally through www.cadoru.store.

Shipping availability may vary by destination.

Certain countries, regions, or addresses may not be eligible for delivery due to shipping restrictions, logistical limitations, carrier restrictions, or other circumstances.

If we are unable to ship your order to the address provided, we may cancel the affected order and issue a refund for the amount paid.

9. Orders Shipped Through Third Parties

For certain destinations, VikingPaws may use third-party logistics providers, fulfillment centers, suppliers, or shipping partners to prepare and deliver orders.

As a result, your order may be shipped from a location different from VikingPaws' business location.

Packages may also be handled by multiple shipping carriers during international transit.

This allows us to serve customers in different countries and improve delivery efficiency.

10. Multiple Packages

In certain cases, an order containing multiple products or quantities may be shipped in more than one package.

If this occurs, packages may arrive on different dates and may have separate tracking numbers.

You will not be charged additional shipping fees solely because an order is divided into multiple shipments unless otherwise clearly stated before purchase.

11. Orders Marked as Delivered but Not Received

If the tracking information indicates that your order has been delivered but you have not received it, we recommend first:

• Checking around your property or usual delivery location.

• Asking family members or other members of your household.

• Checking with neighbors.

• Contacting your building reception, concierge, or administration, where applicable.

• Reviewing the tracking information for delivery notes.

• Contacting the local shipping carrier where appropriate.

If you are still unable to locate the package after completing these checks, please contact our customer service team so that we can review the available shipping information.

12. Lost or Undeliverable Packages

If a package appears to have been lost in transit or is returned as undeliverable, please contact us.

We will review the available tracking information and determine the appropriate next steps based on the circumstances.

Depending on the situation, applicable consumer laws, and available shipping information, we may provide a replacement, refund, or another appropriate solution.

13. Contact

If you have any questions regarding your order, delivery, tracking information, or this Shipping Policy, please contact us:

VikingPaws
Website: www.cadoru.store
Email: crushmypatrick@gmail.com

We will make reasonable efforts to assist you with any shipping-related issue.